Privacy Policy

Introduction

Xertz Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 10-digit long code (10 DLC) messaging services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

  1. Personal Information
    • Name
    • Email address
    • Phone number
    • Other information you provide voluntarily
  2. Automatic Information
    • IP address
    • Browser type
    • Access times
    • Pages viewed
    • Device information

How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services
  • To communicate with you, including responding to your requests and providing updates
  • To monitor and analyze usage and trends to improve your experience
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights
    • If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers
    • We may share your information with third-party service providers that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers
    • We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict the processing of your personal information
  • Withdraw your consent to our use of your personal information at any time

To exercise these rights, please contact us using the information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Xertz Solutions
Email: [email protected]
Phone: +1-302-440-8201
Address: 107, LDG Road, Little Mount, Chennai – 600015, Tamilnadu, India.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Consent: By providing you phone number, you agree to receive text message from Xertz Business Solutions. Message and data rates may apply. Message frequency varies.